I had only a 300 page credit from my 3 months that i printed at most about 20 pages per month - this was the first issue.The next month, I had considerable more pages to print, approx 900 or so. I was not completely ok with paying the excess $1/25 extra pages - ran to more than $30, in excess of my $9.99 per month limit. Like an idiot, I threw out the original cartridges that I got with the printer when they ran empty.Well, after the 3 months, it so happened that I had a large load of prints and went well over the 300 pages limit per month. I got sent one package of CMYK (cyan/magenta/yellow/black) 952/952xl (for the black) cartridges and didn't have a chance to fully test it out. New and refurbished Hewlett-Packard (HP) OfficeJet Pro 8710 All-in-one Printer For the first three (free) months, I didn't really have a heavy print load, so no issues. Ideal for small workgroups who need professional-quality, affordable color and versatile all-in-one capabilities in the office.Parts for Hewlett-Packard (HP) OfficeJet Pro 8710 All-in-one Printer such as boards, covers, caddies, hinges, accessories.This was because my printer depleted the ink printing out the garbage - I have scanned a few pages for this review.I ended up paying the overages INCLUDING the garbage pages (about 150 of them). I told him I had 5 months of warranty left and he basically told me to go buy a set of new cartridges before contacting tech support. Reality is different.This was before he started finding my Indian name amusing and took great pleasure in facetiously repeating it again and again.Apart from being disrespectful, he was not able to find a solution. He smirked and told me, words to the effect, yeah, that's the paper work. I received an email from HP confirming the cancellation and stating that I would still be able to use the HP Instant Ink cartridges through the next 4 days till my subscription officially ended, but I would have to pay for any overages to my 300 page monthly print limit.However, the moment I filed the cancellation, the printer started printing garbled sheets - heavy, stippled dots (see attached images).When I called HP tech support, I got a guy (Johnny) from the Phillipines who was open about it - hey, if you cancelled the print service, can't expect to print, can you? I patiently (and politely) explained to him that per HP's email, I still had 4 days of usage left.
![]() ![]() ![]() I switched them for new ones and some of them were empty even though I checked them first. That’s when I decided to get two 4 packs at a club store but the printer said they were empty. After we put the second ink in. I3 550 passmarkSo I lost a couple hundred bucks on the whole mess. HP agreed to take the printers back and returned my money for them and half the cost of the inks. I settled for that so I picked the printer up to take to my daughters house and black ink leaked out the bottom all over me, my floors and my truck seat. After an hour of switching a bunch of inks around ($400+) I got it to accept 4 inks but one was only half full and another was 3/4 full. I figured that was good enough so I started on the other printer.
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